Privacy Policy

Vsolve respects the privacy of our users and has developed this Privacy Policy to demonstrate its commitment to protecting your privacy. This Privacy Policy is intended to describe for you, as an individual who is a user of our services, or otherwise provide us with information through various means the information we collect, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures. We ask that you read this Privacy Policy carefully when using our website or services or transacting business with us. By using this website and or our services, you are accepting, without limitation, the practices described in this Privacy Policy.

Information we collect about you

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, vehicle information or other details to help you with your experience and or fullfill your order or service request. We may collect and store any personal information you enter on our website or provide to us in some other manner. This includes identifying information, such as your name, address, email address, phone number, vehicle information, and other personally identifiable information.

How we use your information

We may use the information we collect about you to :

• Deliver the products and services which you have requested;
• Communicate with you with regard to partially completed service requests;
• Manage your account and provide you with customer support;
• Communicate with you by e-mail, postal mail, or telephone about products or services that may be of interest to you;
• Perform research and analysis about your use of, or interest in, our products, services, or those offered by others;
• Develop and display content and advertising tailored to your interests on our site and other sites;
• Perform background screening, which may include the use of third parties, on BPA service providers;
• Enforce our terms and conditions;
• Publicly-display comments, ratings and reviews and other content provided by you;
• Manage our business; and
• Perform functions as otherwise described to you at the time of collection.

Payment and financial information. For BPA Service Providers, we may use the payment method provided by you to process payment for any purchases made on our website, enroll you in any discount, and or other programs in which you elect to participate, to pre-qualify you to participate in our BPA provider network, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business. For consumers, we may use the credit card information which you provide to process payment for any purchases made on our website.

Who we share your information with

We want you to understand when and with whom we may share personal or other information we have collected about you when using Vsolve.com or while using our services. We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with:

Service providers : We may share your personal information with authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, providing customer service and marketing assistance, delivering orders, supporting our website functionality, performing business and sales analysis, and supporting other features offered through our website. We may also release information to collection and/or credit agencies for past due accounts. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.

Business partners : When you make purchases, reservations or engage in promotions offered through our website or our services, we may share personal information with the businesses with which we partner to offer you those products and or services. When you elect to engage in a particular service providers offer or program, you authorize us to provide your email address and other information to that service provider.

Direct mail partners : We may share our postal mailing list with selected providers of goods and services that may be of interest to you.

Other Situations : We also may disclose your information:

In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to defend against legal claims; to establish or exercise our legal rights; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.

When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to comply with applicable law or cooperate with law enforcement; to protect and defend the rights, property or safety of our company, our users, our employees, or others; or to enforce our website terms and conditions or other agreements or policies.

In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

For authorized BPA service providers, automobile dealers, and other professional services providers, we may share your business contact information with third parties, including but not limited to, business name, address, telephone number, email address and name of owner or proprietor of the business.

Any third parties to whom we may disclose personal information may have their own privacy policies which describe how they use and disclose personal information. Those policies will govern use, handling and disclosure of your personal information once we have shared it with those third parties as described in this Privacy Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties. These entities or their servers may be located either inside or outside the United States.